Friday, 15 December, 2017

AT&T outage impacts Bay Area service, creates worries about 911 calls

Possible outage affecting iPhone users with AT&T Reports of national outage for AT&T customers
Cecilia Poole | 17 November, 2017, 00:55

"If you've experienced an issue when making wireless calls, please restart your device, this might be required multiple times-that should resolve the issue", the telecom company tweeted at 7:10 p.m. this evening. People from all over the country reported similar problems with their cell service on AT&T's twitter account. Some users said "disabling LTE" and entering the phone into airplane mode for 10 seconds was the only thing that would resolve the problem.

"This should restore for connectivity and allow customers to make calls including emergency calls".

According to the outage tracker Down Detector, a sudden spike in AT&T outages were reported around 6 p.m. ET.

AT&T said in a statement that it is aware of the outage.

Several 17 News viewers have called into our newsroom wondering about possible AT&T wireless service outages. If the issues persist, at least for the time being, there's also the option to place calls over your Wi-Fi network thanks to AT&T's Wi-Fi calling feature.


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